Cookie Policy

Last updated: November 1, 2023

This Cookie Policy explains how Spelaya-Sparzha Tours ("we", "us", "our") uses cookies and similar technologies on our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Please read this Cookie Policy carefully. By continuing to browse or use our website, you agree to our use of cookies and similar technologies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work or to work more efficiently, as well as to provide information to the owners of the site.

Cookies allow a website to recognize your device and remember information about your visit, such as your preferred language and other settings. This can make your next visit easier and the site more useful to you.

2. Types of Cookies We Use

We use different types of cookies for various purposes. These can be categorized as follows:

2.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas of the website, and shopping cart functionality. The website cannot function properly without these cookies.

Examples of necessary cookies we use include:

  • Session Cookies: These are temporary cookies that are erased when you close your browser. They are used to maintain your session while you navigate our website.
  • Security Cookies: These help maintain the security of our website by detecting malicious activities and preventing fraudulent use.

2.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages. They help us improve how our website works and understand what interests our users. All information these cookies collect is aggregated and therefore anonymous.

Examples of performance cookies we use include:

  • Analytics Cookies: We use Google Analytics to help us understand how visitors engage with our website. These cookies collect information about your use of our website, including the pages you visit and links you click.
  • Load Balancing Cookies: These cookies ensure that your page requests are routed to the same server in any browsing session.

2.3 Functional Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Examples of functional cookies we use include:

  • Preference Cookies: These remember your settings and preferences, such as language and location, to provide you with a more personalized experience.
  • Authentication Cookies: These help us identify you when you log in to our website so that we can tailor your experience and remember your preferences.

2.4 Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information may be shared with other organizations such as advertisers.

Examples of targeting cookies we use include:

  • Advertising Cookies: These cookies help us and our advertising partners deliver relevant advertisements to you based on your interests.
  • Social Media Cookies: These cookies allow you to share our pages and content through third-party social networking and other websites.

3. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our website, deliver advertisements, and so on.

These third parties may include:

  • Analytics providers (such as Google Analytics)
  • Advertising networks
  • Social media networks (such as Facebook, Twitter, Instagram)
  • Content providers (such as YouTube)

The specific third-party cookies we use may change over time, but they are generally used for website analytics, advertising, and social media integration.

4. Cookie Management

4.1 Cookie Preferences

When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can also customize your cookie preferences by selecting which categories of cookies you allow.

You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

4.2 Browser Settings

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Generally, you should also be able to:

  • See what cookies you've got and delete them individually
  • Block third party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Here are links to cookie management instructions for common browsers:

Please note that if you choose to block cookies, you may not be able to use the full functionality of our website. For example, if you block necessary cookies, you may not be able to access certain areas or use key functions like making a booking.

4.3 Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to "Do Not Track" signals because there is not yet a common understanding of how to interpret these signals.

5. Similar Technologies

In addition to cookies, we may use other similar technologies on our website, such as:

5.1 Web Beacons

Web beacons (also known as "clear gifs" or "pixel tags") are small transparent image files used to track user behavior and collect data on our website. We use web beacons to understand usage patterns and to help us develop and improve our website and services.

5.2 Local Storage Objects

We may use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, our business operations, or legal requirements. Any changes will be posted on this page with an updated revision date. In some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Spelaya-Sparzha Tours
120 Collins Street
Melbourne, VIC 3000
Australia

Email: [email protected]
Phone: +61 3 9653 9000